BILLING PROCEDURES

BILLS ARE ALWAYS DUE BY WHAT IS STAMPED IN RED ON YOUR ORIGNAL BILL.  REFER to you bill to find due dates for each quarter.

2010	3rd QTR
Billing of Services for the months of	Jul., Aug., Sept.
Bills Mailed by	Oct. 08, 2010
Payment Due Date	Oct. 31, 2010
Mail Delinquent Notice-15 additional days to pay w/o penalty	Nov. 10, 2010
$20 Collection fee if not paid before	Nov. 29, 2010
Deliver & Mail Final Notice	Dec. 02, 2010

Billing of Services:    Your meter will be read quarterly and bills will be mailed out in January, April, July, and October. The bills are always for the previous three months.

Due Dates , Late Fee, Interest and Payments:   A bill for quarterly customers shall be due and payable on the last day of the month for which the bills were mailed out. For monthly customers bills shall be due on the 10th of the following month for which bills are mailed out. All payments shall first be applied to late fees, interest, collection costs, or shut-off fees and will then be applied to the accrued service fee. If a DUE DATE occurs on a District holiday or weekend, the DUE DATE will forward to the following business day.

Delinquent Notice:   A bill not paid by the 10th day following the DUE DATE will be mailed a second notice, via the US Postal Service, notifying customer that payment must be received within 15 days at the District office to avoid $20.00 Collection Fee.

Final Notice:  Final notice is mailed & delivered 15 days after Delinquent Notice was mailed and a $20.00 Collection Fee has been added to the account. The Final Notice will be mailed and delivered to the premise and also to the owner on file, if different from the physical address where services are rendered. The Final Notice will provide a date of when water will be shut off. This notice will serve as a FINAL NOTICE from the District. No other notice or attempt to collect will be required by District personel prior to shut off.

Shut Off Notice:  If water is shut off due to non-payment, a Shut Off Notice will be left at the door, the water will be shut off and a $25.00 shut off fee will be added to the delinquent account. If payment is received on the Shut Off Date and prior to the physical shut off, the $25.00 fee will not be applied.

Restoration of Service:  If water has been shut off due to non-payment, payment shall be made in the form of cash, money order, or credit card. Water service will not be restored until receipt of funds has been verified in the District's account. Payments received after 4:30 p.m. may not have service restored until the following day during regular hours of operation. If immediate water service after 4:30 p.m. is desired, a customer can pay an additional $25.00 after hour's fee, in cash, in addition to all past due amounts owed. An employee in the field accepting cash from a customer shall be required to provide a carbon copy receipt to the customer showing proof of payment. A customer's water which has been shut off after making payment may be required to a period of up to 4-hours prior to service being restored.

The Rates Inside The District Are As Follows:

MINIMUM SERVICE FEE FOR SEWER IS $51.00 PER QTR.

MINIMUM SERVICE FEE FOR WATER IS $17.55 PER QTR.

$17.55 Base Rate (0 gallons to 25,000 gallons) with 5/8" & 3/4" meter size or

$28.35 Base Rate (0 gallons to 25,000 gallons) with 1" meter size

$0.75 per 1,000 gallons (25,001 gallons up to 50,000 gallons)

$1.05 per 1,0000 gallons (50,001 gallons to infinite)

In the event of nonpayment for water and/or sewer services by owner or tenant within the due date therefore or failure to conform to the rules, regulations, and resolutions of District, District shall have the right to discontinue and terminate water and other service to the premises until all reconnection fee imposed are paid in full or until any failure to conform to the rules, regulations, and resolutions of District is eliminated.  Owner agrees to pay all attorney’s fees, court costs, filing fees, and all collection costs,  which may be assessed by any collection agency retained to pursue the matter.

As the State of Utah and the EPA continue to impose stricter rules and regulations on culinary water systems, we will continue to work to upgrade the community’s system, maintain our “approved” status, and provide a safe, quality supply of water to you, the customer.

Please contact Brett Palmer, District Manager or Marilyn Mann, District Clerk at 435-882-7922 if you have any questions concerning your water or sewer service.